"Chalo Africa was very knowledgeable and provided most excellent service and planning! Go with Chalo!"

I contacted over 20 companies in preparation for a safari and Chalo Africa gave us the best deal for what we wanted to see. I read the reviews and decided to book with them. Then I decided while in Tanzania it would be great to get to Nairobi, Kenya to visit the Giraffe Center and David Sheldrick Wildlife Trust. Sangeeta came up with another itinerary, but it was a bit over our spending limit. Sangeeta worked with me to change a few lodging choices to meet our maximum budget. Then again, she reworked the itinerary and was as professional and friendly as possible.

Then, with two weeks until the safari start, Kenya Airways changed their flight schedule, which we had booked independently. Sangeeta promptly offered her assistance to help us work through the necessary changes. Smita was also very thorough and friendly in answering questions and getting all the finance data in order. Sangeeta also contacted us just before, during, and after our safari to inquire how things were going for our family.

Customer service seems more of a catchphrase these days, but Chalo Africa actually provides it honorably, in addition to thoughtful planning and execution. If ever we get the opportunity for another safari anywhere in Africa, be assured we will go with Chalo Africa! Many thanks to the Chalo Africa family for not only an incredible safari experience, but the confidence of knowing we were in good hands throughout our trip.