"Responded well in crisis"

i went to masai mara in august 2014.tour booked by chalo africa. my kenyan airways flight from mumbai to nairobi was late by 8 hours.i was really afraid of missing connecting flight to mara,but i made it with 5 minutes to spare.during that period sangeeta and smita took care of the things and every body was informed regarding the late arrival. camp booked by them is good(ilkeliani) and guide is also good. i will recommend them any one..